Granby House Dental Practice
....caring for your smile

Care Plan FAQs.

What happens if I have an emergency?

If you have an unexpected emergency, such as severe toothache, you should ring our emergency number: 01509 212170. If you need to see a dentist outside normal working hours, all but £15 of the call out fee is reclaimable through the Worldwide Dental Emergency Assistance Scheme* 

However, if you are away from home, membership of the plan gives you access to a 24 hour, 365 day worldwide dental emergency helpline, which will endeavour to find an English-speaking dentist to assist you. Phone numbers are shown on your blue registration card

How do I join?
Joining our plan is simple. After an initial examination with your chosen dentist, you need to complete a Direct Debit Mandate in favour of DPAS, who handle the monthly collection on our behalf.

In addition to the first monthly payment, a one-off registration fee of £10 per person will be charged and will be included in your first direct debit instalment.

What do I do if I want to leave the plan?
If you should want to end the arrangement at any time, you can do so simply by giving us one month’s written notice.

* Patients who joined before January 2018  click here for insurance details (valid until January 2019)
Patients who signed up in January 2018 or later click here for details of the new Worldwide Dental Emergency Assistance Scheme,